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 Telephone Interview Tips 

 

SPOTLIGHT

 Why do employers use telephone interviews?

  • To save time and money.
  • To determine if you should be considered for an in-person interview.

 How can I prepare for the interview?
  • Research the company and prepare questions for the interviewer.
  • Review your resume and cover letter as a reminder of the points you need to emphasize.
  • Study the job description to identify the experiences and knowledge you need to highlight during the interview.
  • Practice responses to questions you believe the employer may ask using a relaxed and confident tone.
  • Set up a quiet place to site while you interview. Place your resume, cover letter, the job description, your research, you calendar, a glass of water, a clock, questions for the interviewer, some paper, and pens in an organized manner on the desk/table for easy access.

How can I make a positive impression and get another interview?
  • Be prepared with good questions to show your sincere interest in the position.
  • Speak in a professional and clear tone about your qualifications.
  • Assertively pursue an interview and the position.

What are some techniques for a good telephone interview?
  • Practice using an energetic, clear, and confident speaking voice.
  • Dress professionally, it will make you more confident and prepared.
  • Use a hand-held phone to have the clearest connection.
  • Speak directly into the mouthpiece in a conversational tone.
  • Stand up! You will sound more energetic.
  • Smile. The interviewer will "hear" your enthusiasm.
  • Make an interview with a Career Counselor to practice your interviewing techniques and review sample interview questions we have provided.

How should the interview progress? 
  • Initially, try to determine the interviewer's style, Is the person reading from a list of questions and just wants quick, concise answers or is he/she looking for more detailed examples?
  • Ask for clarification if you are unsure of a questions; meaning. Answers should be honest, sincere, positive, and to the point. Give examples if they will aid in demonstrating the point.
  • After 30 minutes, you and the interviewer should have a sense of whether or not you will "fit" into their organization.
  • Do not discuss salary and benefits at this time. IF the interviewer brings it up, it is best to discuss the matter in general terms. Let the interviewer know you would be more willing to discuss the matter in person after viewing the jobs site and learning more about the organization.
  • Always end on a positive note. If you are still interested in the position, let the interviewer know and express your desire to meet in person.
  • Thank the interviewer and make sure you have all of their information to send out a thank you note.

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