All that is required to connect to the network in your residence hall is an Ethernet Cable (Cat5/6). Note that an Ethernet cable is different than a phone cable. No set up is required; just plug the Ethernet cable into the jack on the wall with the label that begins with a D. This is a data jack and is usually blue or green.
- Try a different Ethernet cable
- Try a different network jack
- Take your laptop to the Resident Student Computer Help Desk
Request Additional Help
Resident Student Computer Help Desk
190 Watson Hall Mailroom
Note: all laptops must be taken to the Resident Student Computer Help Desk to confirm correct network configuration prior to a technician being dispatched to a residence hall room to check the data jack.