Zillifro, T. (presenter), Morais, D.B., Kersetter, D., Zinn, H., & Bricker, K. (2005).  Shared environmental values, trust, and relationship commitment in the nature based tourism industry.  Leisure Research Symposium, National Recreation and Park Association Congress, San Antonio, TX, October, 2002.  (Refereed)

Morais, D.B., Zillifro, T. (co-presenter), & Kerstetter, D. (co-presenter).  A customer centered marketing plan. Confluence, International Conference & Trade Show for Outfitters and Suppliers, America Outdoors, Biloxi, MS, December 2002.  (Invited)

Zillifro, T. (presenter)  A perspective on being a professional in the field of recreation today.  Edinboro University of Pennsylvania, Edinboro, PA, November 2002.  (Invited)

Zillifro, T. (presenter), & Morais, D.B.  The role of information investments in building trusting relationships between adventure tourism providers and their customers.  Leisure Research Symposium, National Recreation and Park Association Congress, Tampa, FL, October 2002.  (Refereed)

Morais, D.B., & Zillifro, T. (presenter)  Marketing to your female customers.  Confluence, International Conference & Trade Show for Outfitters and Suppliers, America Outdoors, Denver, CO, December 2001.  (Invited)

Morais, D.B., Zillifro, T. (presenter), & Dubrouillet, S.  Towards an understanding of gender differences with respect to whitewater rafting preferences and relationships.  Northeastern Recreation Research Conference, Bolton Landing, NY, March 2001.  (Refereed)