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Students will learn from our role
modeling whether or not you purposefully present yourself as a role
model. Two of the most significant aspects of learning
accomplished through role modeling are critical thinking and
professional role behavior in interaction with patients,
interdisciplinary colleagues, and others.
Your thinking is invisible--just as
the student's thinking process in invisible unless you ask for
responses that call for the students to describe his or her
thinking. Make your thinking visible to teach judgment.
Think-out-loud whenever appropriate. Since thinking-out-loud
is not a very natural behavior, practice. As you go about
patient management without a student person, challenge yourself to
formulate a description of your thought process.
You will find some times
inappropriate for thinking-out-loud (because of concerns about the
effect on a patient who is present, or because of concerns about
the effect on interdisciplinary or political relationships).
In those situations, alert the student in advance to attend to
particular critical features of your behavior. Afterward, ask
the student questions about his or her observations and ask the
student to interpret your rationale. This approach is a
version of a "pop quiz" on thinking-out-loud.
When you are thinking-out-loud, call
attention to the essential features of your actions. In some
situations there may be a crucial sequence of actions or other
features which are more important than others.
Let the student see the consequences
of your actions. Seeing your favorable outcomes and tying
them to specific actions focuses the student's attention and
motivates.
Brookfield, an adult education
authority, refers to our mistakes as our "instructional
friends." Our instructional friends teach us how to improve,
what to watch out for, and many other valuable lessons. You
will find students extremely attentive to your war stories of
valuable lessons learned from mistakes.
Obviously you do not want to present
yourself as an incompetent buffoon. But wise, experienced
professionals know that everyone makes mistakes occasionally or at
least can see a better course of action with 20/20 hindsight.
Use an occasional, "I remember the time …" or "I learned
this the hard way when …" This approach is a variety
of role modeling that draws upon reflection on practice. With
this approach you can sometimes prevent student errors.
Students may also have greater willingness to approach you with
their uncertainties if they perceive that you have a reasonable
tolerance for error. This certainly is not meant to suggest
lowering performance standards or quality of care. Rather,
the intent is that when mistakes occur, as they inevitably will,
find the learning opportunity as well as apply whatever corrective
action is indicated.
The approach that you model with
your patients profoundly affects the student's approach. For
example, asking the patient's permission for the student to
participate in his care, protecting patient privacy, warning the
patient of sensations or discomfort, thanking the patient for
accepting the student, offering to discuss any questions with the
patient and family.
Wiseman (1994) identified highly
salient role model behaviors as perceived by baccalaureate nursing
students as show in the box below. While some are peculiar to
undergraduate, acute care experiences, many apply to graduate,
primary care experiences as well.
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Role Model
Behaviors in the Clinical Setting
- Demonstrates use of equipment
unique to the setting.
- Demonstrates nursing care
procedures.
- Asks questions regarding the
patient's condition.
- Reports clinical data to staff
personnel in a timely fashion.
- Uses therapeutic communication
skills with each patient.
- Interacts with physicians in a
confident manner.
- Identifies self to patients when
first meeting them.
- Demonstrates up-to-date nursing
practices.
- Is neat and clean in professional
appearance.
- Displays sense of humor in
appropriate context.
- Demonstrates ability to care for
patient's needs.
- "Pitches in" when necessary to
assist students.
- Demonstrates a caring attitude
toward patients.
- Demonstrates a caring attitude
toward students.
- Keeps confidential information to
self.
- Is organized in the clinical
setting.
- Is flexible when the situation
requires a different approach.
- Appears to have respect of agency
personnel.
- Provides a positive atmosphere for
students to learn.
- Listens to students' points of
view.
- Respects the patient's
integrity.
- Encourages discussion of ethical
dilemmas.
- Gives positive
feedback.
- Gives negative feedback in a
positive manner.
- Demonstrates accountability for own
actions.
- Demonstrates an enthusiastic
attitude toward nursing.
- Demonstrates problem-solving
ability in the clinical setting.
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