I. Job Summary
The Welcome Center Monitor is responsible for the overall operation of the Welcome Center during operating hours for the ARC. Major responsibilities will include providing customer service, facility access, equipment/towel checkout, and operating the cash register. The Welcome Center Monitor will also process membership information, class registrations, and perform general clerical, maintenance, and custodial functions as necessary. The Welcome
Center Monitor will work directly with members and guests, providing courteous, friendly and professional assistance
II. Job Relationship
A. Report to: Campus Recreation Director.
B. Supervised by: Assistant Campus Recreation Director.
C. In the absence of professional team members, the Welcome Center Monitor is under the supervision of the Building Supervisor.
A. Serves as the ambassador between the Office of Campus Recreation and its members or guests. Maintains positive relations and rapport with program participants and facility users.
B. Knowledge of facility rules, regulations and philosophy of Campus Recreation.
C. Knowledge of physical layout of the ARC.
D. Validation of I.D. cards or guest passes for facility access.
E. Issue and collect check-out equipment.
F. Periodically, inspect and inventory check-out equipment.
G. Clerical duties including telephone reception, typing and filing.
H. Knowledge and application of equipment set up/take down procedures and its proper storage, as necessary.
I. Provide or coordinate first aid procedures in emergency situations.
J. Perform maintenance/custodial duties as assigned.
K. Coordinate emergency procedures or provide first aid in emergency situations.
L. Complete annual bloodborne pathogen training.
M. Operating cash register.
N. Attend mandatory Staff Meetings and Staff Training Sessions.
O. Other duties as assigned.
IV. Position Qualifications
A. Supervisory experience preferred.
B. Standard First Aid and CPR certification must be current at the time of hire.
C. Computer literate.
A. Promote ROCK PRIDE in spirit and in action.
B. Attend mandatory Staff Meetings and Staff Training.
Prerequisites of this position are assertiveness and interpersonal skills, as those skills plays a key applying facility policies and procedures.
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This Week at the ARC
Recreation Center (ARC)
Mon-Thurs: 6am - 11pm
Fri: 6am - 9pm
Sat: 9am - 9pm
Sun: Noon - 9pm
Play is prohibited at the MAC (McFarland Recreational Sports Complex) when the RED FLAG is flying. The MAC will be closed from December 1-March 1.
When the University is on a 2 hour delay due to weather, the ARC will not open up until 8:00 a.m..