Change Password


  • Expire every 90 days

Password Requirements:

  • Password must be at least 8 characters in length
  • Must be different than your previous 3 passwords
  • Cannot contain part of your user name
  • Must have 3 of the 4 characteristics below:
    • Lowercase character(s)
    • Uppercase character(s)
    • Numeric character(s)
    • Special character(s), such as % $ #

How To Change Your Password

Change Your Current Password - You must have a working password to reset your password through the Office 365 portal

Step 1 | Go to and log in using your full SRU email address and current password

Step 2 | Under Password, click on CHANGE PASSWORD

Step 3| Enter your current password in the Old password field

Step 4 | Enter a new password in the Create new and Confirm new password fields following the password requirements above

Step 5 | Click on Submit


Forgot Password Link - if you enter a password that does not work or you have forgotten your password, use the Forgot my password link.

Step 1 | Click on Forgot my password

Step 2 | Confirm your user ID by entering your SRU email address then enter the characters displayed before clicking on Next 

Microsoft account recovery

Step 3 | Select I forgot my password

Step 4 | Choose your verification method

Choosing method of verification

Step 5 | Type in the code that you receive

 Image of Microsoft verification code

Step 6 | Create a new password following the rules above

Step 7 | Click on Finish