Diane Frndak, PhD, MBA, PA-C
Associate Professor, Coordinator of Clinical-Year Education
Education and Training: Dr. Frndak completed her Physician Assistant training at Alderson-Broaddus College, Philippi, WV in 1983. She also holds an MBA from the Joseph M. Katz Graduate School of Business, University of Pittsburgh in 1992 and her PhD in Rehabilitation Sciences with Health Info Systems and Info Technology Core from the School of Health and Rehabilitation Sciences University of Pittsburgh in 2008.
Higher Education Experience: Has ~14 years of adjunct teaching experience, teaching Duquesne University graduate classes in Practice Management, Outcomes and Disease Management and Quality Assurance and Performance Improvement. Has also taught Quality Assessment at University of Pittsburgh School of Public Health and graduate classes on Lean Six Sigma and other Process Improvement Methodologies for Healthcare Professionals at the School of Health and Rehabilitation Science.
Clinical Experience: Has practiced clinically in family medicine in several rural locations in West Virginia and central Pennsylvania. Had participated in the Community Acquired Pneumonia (CAP). Patient Outcomes Research Team (PORT) cohort study while in graduate school and worked briefly as an internal medicine PA-C while ramping up an administrative career. Has also worked as a practice director/COO, consultant, team leader and vice president in the areas of practice management/operations, managed care, organizational excellence, patient safety and quality.
Service & Scholarship: Has been on the Board of Examiners for the National and State Baldrige Programs. Has presented and taught on many patient safety and quality topics including Lean/Toyota Production System and published papers, book chapter and abstracts. Is a certified Six Sigma Black Belt by the American Society of Quality (ASQ) and a certified professional in patient safety (CPPS) by the National Patient Safety Foundation.