Associate Professor
Hospitality & Tourism Management
Slippery Rock University of Pennsylvania
Phone: 724.738.2602
Office: 204 Eisenberg Classroom Building
Email: frank.tsai@sru.edu
Dr. Frank Tsai is an Associate Professor of Hospitality & Tourism Management in the School of Business at Slippery Rock University of Pennsylvania. Since joining SRU in 2019, he has advanced to the rank of Associate Professor (2023) and earned tenure (2024), reflecting his commitment to excellence in teaching, research, and service.
Dr. Tsai holds a Ph.D. in Hospitality Administration from Texas Tech University, an M.S. in Hotel and Food Service Management from Florida International University, and a B.S. in Tourism from Chinese Culture University. He also completed the Executive Management Program at Le Cordon Bleu and is a Certified Hospitality Educator accredited by the American Hotel & Lodging Educational Institute.
With more than a decade of industry experience in fine dining and travel services, Dr. Tsai brings practical expertise in leadership, team development, and operational excellence into the classroom. His academic career spans the United States and Taiwan, where he has held teaching and administrative positions that have enriched his global perspective on hospitality education.
An active scholar, Dr. Tsai’s research focuses on hospitality human resource management and destination management. His work has been published in leading journals such as the International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, Forests, and Services Marketing Quarterly.
In addition to his academic and research contributions, Dr. Tsai serves as the Director of Member Services and Marketing for the North East North American (NENA) Federation of ICHRIE, where he strengthens professional networks, fosters collaboration, and supports conference development. Passionate about student success, he actively engages with industry partners to create meaningful learning opportunities and pathways for future leaders in hospitality and tourism.