Student Support

Using a blend of non-clinical case management, Dean of Students services and peer education Student Support at SRU acts as a central location where faculty, staff, students, parents or community members can refer a student experiencing or causing distress that interferes with learning, development and success. Our services include individualized case management, crisis and critical incident response, trauma response, peer support and prevention programming for students, faculty and staff at SRU.

When you connect a student to our Care Network, they will be offered the opportunity to meet with a certified case manager who will conduct a needs assessment, then have a discussion with the student about barriers, supports, goals, and resources.

To connect a student to CARE, please click on the situation being experienced (below) and complete the form. This will help us to know a little about what is happening. You can choose to remain anonymous by typing anonymous in the boxes labeled “reporter”. However, it is very helpful for us to be able to connect to you should we have follow-up questions. Should you be willing to receive follow-up from us, but want to remain anonymous to the student, please enter your information in the “reporter” section and then request to remain anonymous in the description.

The list of situations below is not an exhaustive list. If you think something is “off” or if you notice a student behaving “differently” or in a way that concerns you please enter a CARE referral.

If you have questions about connecting to care, or you want to speak with someone from our office, please call 724-738-2121 or email us: student.support@sru.edu

Care referrals are not intended to be emergency services, if someone is in immediate danger or is an immediate danger to themselves/others, please contact University Police 724.738.3333; Student Health Services 724.738.2052 or 911.

What Happens When you Report?

Student Support receives notification and reviews information. Someone may call you to ask additional questions.
Reviewer determines what possible options would be available to a student given the circumstances and reaches out to the student via email to offer a meeting. In most cases the option to meet with us is the choice of the student. The average number of meeting times is two, initial meeting and follow up, occasionally there will be additional meetings based on student need.
Higher level situations (threat to self or others) will be referred to the Behavioral Intervention Team for review.
We encourage students to reach out to the referral source to provide an update on their goal plan. If you would like follow up please call or email Karla Fonner (724.738.2121; karla.fonner@sru.edu). Information will be shared in accordance with FERPA, we may not be able to share all information with the referral source.

For more information or to schedule a time for someone to talk with your staff or department about our process please contact Karla Fonner at 724.738.2121; karla.fonner@sru.edu

Concern Center

The SRU Concern Center is a space for our campus community to easily find resources that may be helpful in a time of need, allowing people to access resources in the way that makes the most sense to them. There is no need to know what office provides what function, you simply search your concern (ex. Feeling stressed) and a list of campus resources options is generated for you.

You can also select the category associated with your concern, or check our alphabetical listing of concerns. Visit the Concern Center site here.

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